Volume 07 Issue 10 October 2024
1A. Sulthanil Awliya, 2Andik Matulessy, 3Amanda Pasca Rini
1,2,3University 17 August 1945 Surabaya
ORCID: http://orcid.org/0009-0006-7471-3689
DOI : https://doi.org/10.47191/ijsshr/v7-i10-46Google Scholar Download Pdf
ABSTRACT
This research aims to determine the relationship between job satisfaction and perceptions of organizational support on work engagement among Gen Z employees. Gen Z, which includes individuals born between 1995 and 2010, is a generation that shows different characteristics in the world of work compared to previous generations. This research method uses a correlational quantitative approach with a sample size of 350 Gen Z employees. The instruments used in this research are a job satisfaction scale, a scale for perceptions of organizational support, and a work engagement scale, which is measured using a 4point Likert scale. The research results show that there is no significant relationship between job satisfaction and work engagement, nor between perceived organizational support and work engagement. The effective contribution of these two variables to work engagement is only 0.7%.
KEYWORDS:Job satisfaction, Perception of organizational support, Work engagement, Generation Z.
REFERENCES1) Albrecht, S. L. (2010). Handbook of employee engagement: Perspectives, issues, research, and practice. Edward Elgar Publishing.
2) Becton, J. B., Walker, H. J., & Jones-Farmer, A. (2014). Generational differences in workplace behavior. Journal of Applied Social Psychology, 44(3), 175-189.
3) Deloitte. (2018). 2018 Millennial Survey: Millennials disappointed with business, unprepared for Industry 4.0. Deloitte.
4) Dwidienawati, D., & Gandasari, D. (2018). Employee engagement in Generation Z: A new challenge for organizations. Journal of Social Science Research, 12(3), 45-56.
5) Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.
6) Fuchs, C. (2014). Social media: A critical introduction. SAGE Publications.
7) Gianakis, G. (1997). Job satisfaction and productivity in the public sector. Public Productivity & Management Review, 20(2), 207-222.
8) Garg, P., Gupta, R., & Saini, V. (2018). Impact of job satisfaction on employee engagement. Journal of Human Resource Management, 23(2), 65-72.
9) Hasibuan, M. S. P. (2003). Manajemen Sumber Daya Manusia. Bumi Aksara.
10) Kertriasih, L., Suryasa, I. W., & Astini, N. (2018). Pengaruh kepuasan kerja terhadap employee engagement pada karyawan. Jurnal Manajemen, 10(2), 102-110.
11) Krisbiyanto. (2013). Employee turnover and its impact on organizational productivity. Jurnal Ekonomi dan Bisnis Indonesia, 28(1), 45-56.
12) LinkedIn. (2020). Global talent trends 2020. LinkedIn.
13) Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of Industrial and Organizational Psychology, 1, 1297-1349.
14) Mobley, W. H. (1986). Employee turnover: Causes, consequences, and control. Addison-Wesley.
15) Mujiasih, L., & Ratnaningsih, R. (2012). Pengaruh perceived organizational support terhadap kepuasan kerja dan loyalitas karyawan. Jurnal Ekonomi Bisnis dan Kewirausahaan, 1(2), 101-109.
16) Nindyati, A. (2017). Retaining Generation Z employees in the workplace. International Journal of Business and Management, 12(5), 85-95.
17) Ng, E. S., Schweitzer, L., & Lyons, S. T. (2010). New generation, great expectations: A field study of the millennial generation. Journal of Business and Psychology, 25(2), 281-292.
18) Pew Research Center. (2019). Generation Z looks a lot like Millennials on key social and political issues. Pew Research Center.
19) Riandana, A., & Noviati, A. (2014). Employee engagement: A study of leadership, communication, and job satisfaction. Jurnal Psikologi Indonesia, 30(1), 71-81.
20) Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
21) Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two-sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.
22) Schroth, H. (2019). Are you ready for Gen Z in the workplace? California Management Review, 61(3), 5-26.
23) Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. SAGE Publications.
24) Sutrisno, E. (2014). Manajemen Sumber Daya Manusia. Prenada Media.
25) Twenge, J. M. (2017). iGen: Why today's super-connected kids are growing up less rebellious, more tolerant, less happy– and completely unprepared for adulthood. Atria Books.
