Sussanti

College of Development Administration Science-Palu

DOI : https://doi.org/10.47191/ijsshr/v6-i1-67

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ABSTRACT

The purpose of this study was to find out the ways in which the North Tatura sub-district government took advantage of the demographic bonus to serve the community well in the Industrial Revolution 4.0 era. Based on the results of the research conducted, it is known that the North Tatura sub-district government did not take advantage of its demographic increase to provide services to the community in the Industrial Revolution 4.0 era. The North Tatura Sub-district continues to strive to innovate in providing services because it still refers to service standards that force people to come directly to the Kelurahan when they get the desired service. Apart from that, the lack of soft skills in the North Tatura sub-district apparatus is also one of the reasons for the lack of implementation of digital public services

KEYWORDS:

Service, Demography Bonus, Industrial Revolution 4.0

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VOlUME 06 ISSUE 01 JANUARY 2023